Inspirational Quotes


"Same, same but different."
Thai Tour Guide

"We must be the change we want to see."
M. Ghandi

"To do things differently, we have to think differently. Anything else is like rearranging the deckchairs on the Titanic."

"Let the past drift away with the water."
Japanese saying

"Behaviour needs to change and be seen to change."

Two basic rules of life are:
1) Change is inevitable
2) Everybody resists change.
W. Edwards Deming


"Chaos often breeds life, while order breeds habit."
Henry Adams, American historian


"People need to be involved with things that concern them. People only support those things they help to create, a great principle to work by."
M. Wheatley. Author of Leadership & The New Science.


"Creativity is the ability to see relationships where none exist."
Thomas Disch

"The analysis of data will not by itself produce new ideas."
Edward do Bono


'I’m not afraid of death, I just don’t want to be there when it happens.'
Woody Allen, actor

Heart of an Organisation

"It is not the problem/crisis, but how we respond, that demonstrates the true ‘heart’ of the organisation."
Southwest Airlines


"Are your people better off, because of your leadership?"
Robert Greenleaf

"You may be able to buy someone’s hand and back, but you cannot buy their heart, mind and spirit. And in the competitive reality of today’s global marketplace, it will only be those organisations whose people not only willingly volunteer their tremendous creative talent, commitment, and loyalty, but whose organisations align their structures, systems and management style to support the empowerment of their people that will survive and thrive as market leaders."
Stephen Covey (Insights on Leadership 1998)

"There go my people. I must find out where they are going, so that I can lead them."
Alexandre Ledrus-Rollin, French Politician

Love What You Do

"When love & skill work together, expect a masterpiece."
John Ruskin (1819-1900) English writer, critic and reformer


Definition of madness: "Doing the same thing again and again, and expecting different results."
Albert Einstein

Make a Difference

"If you think you are too small to have an impact, try going to bed with a mosquito!"
Anita Roddick’s favourite quote, Living Spirit conference, 2002

Our Greatest Fear

"Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure."
Marianne Williamson  (Nelson Mandela's Inargural Speech 1994) 


"We communicate with passion and passion persuades."
Anita Roddick

People Management

"What managers so often fail to do is to give due attention to people-management issues because they are so concerned with areas such as financial targets… but research actually shows that people management makes the biggest difference to performance."
M. West. Aston Business School

Servant Leadership

"Leaders who are servants first will assume leadership only if they see it as the best way they can serve. They are called to lead, rather than driven, because they naturally want to be helpful… they view it as an act of stewardship rather than ownership."
Ken Blanchard


Choosing service over self interest:
"The willingness to be accountable for the well-being of the larger organisation by operating in service, rather than in control, of those around you."
Peter Block

Unconventional Thinking

"It is not the dimensions that usually separate companies, such as superior technology, more astute market analysis, better financial base etc.; it is unconventional thinking about its dream of what this business wants to be, how its priorities are set and how it organises to serve."
Richard Branson

"When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, "Figuring out how to think about the problem."
W. Edwards Demming